Configure the centrally managed BlackBerry Device Service server policy rule to disallow a user initiated backup or restore of the Work Space of a managed mobile device.
For BlackBerry Balance (Corporate and Regulated) devices, log into BlackBerry Administration Service, and under "BlackBerry solution management" on the left side of the screen, navigate to "Policy > Manage IT policies > > View complete IT Policy > Security" and verify "Backup and Restore Work Space" is set to "Disallow".
For Work Space only devices, log into BlackBerry Administration Service, and under "BlackBerry solution management" on the left side of the screen, navigate to "Policy > Manage IT policies > > View complete IT Policy > Security" and verify "Backup and Restore Device" is set to "Disallow". |